Privacy Policy

This privacy policy describes how Academia de Vídeo Digital collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection legislation.

Who We Are

We are Academia de Vídeo Digital, a company providing digital education and media training services. Our physical address is 1492 Rua Augusta, Suite 705, São Paulo, SP, 01305-100, Brazil.

Information We Collect

We collect personal data to provide and improve our services. The types of data we may collect include:
- Identification and Contact Data: Such as your name, email address, and other contact details when you register for an account, enroll in a course, or contact us.
- Payment Data: Information required to process payments for our services, which may include payment card details or other financial information. This data is typically processed by third-party payment processors.
- Usage Data: Information about how you use our site and services, including your browsing activity, the courses you access, completion rates, and interactions with our platform.
- Technical Data: Such as IP addresses, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Communication Data: Records of your correspondence with us, including support inquiries or feedback.

We collect this data directly from you when you provide it to us, and automatically as you interact with our site using cookies and similar technologies.

How We Use Your Information

We use your personal data for various purposes, based on legal grounds such as contract performance, our legitimate interests, your consent, or legal obligations:
- To provide and deliver the services you have requested, including course access, support, and account management.
- To process payments for courses and services.
- To communicate with you about your account, courses, updates, and respond to your inquiries.
- To improve our services, site functionality, and user experience.
- To personalize your experience on our platform.
- To send you marketing communications about our services that may be of interest to you, where we have your consent or a legitimate interest to do so. You can opt out of marketing communications at any time.
- To comply with legal obligations and protect our legal rights.
- To detect and prevent fraud and unauthorized access.

How We Share Your Information

We may share your personal data with third parties only in specific circumstances and with appropriate safeguards:
- Service Providers: We use third-party service providers to help us operate our business and provide services, such as hosting providers, payment processors, analytics providers, and customer support platforms. These providers are contractually bound to protect your data and process it only for the purposes specified by us.
- Legal Compliance: We may disclose your data if required by law, regulation, or legal process, such as in response to a court order or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access a copy of the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal data in certain circumstances.
- The right to restrict the processing of your data in certain circumstances.
- The right to object to the processing of your data in certain circumstances, including for direct marketing.
- The right to data portability, allowing you to obtain and reuse your data for your own purposes across different services.
- The right to withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the contact details provided in this policy. We may need to verify your identity before processing your request.

Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites. This privacy policy applies only to our service. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

International Data Transfers

Your personal data may be stored and processed in countries other than your own, where our service providers or we operate. These countries may have data protection laws different from those in your country. When transferring data internationally, we implement safeguards such as relying on adequacy decisions, standard contractual clauses, or other legally approved mechanisms to ensure your data receives adequate protection.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, you may contact us by postal mail at:

Academia de Vídeo Digital
1492 Rua Augusta, Suite 705,
São Paulo, SP, 01305-100
Brazil